[zenoss-users] 2.X Weird Alerting issue...

Chet Luther cluther at zenoss.com
Wed Jun 4 14:05:03 EDT 2008


On Jun 3, 2008, at 7:47 AM, twm1010 wrote:
> I have three alerting rules, each with schedules...
>
> Daily Alerting - Set to alert weekdays 7am-5pm
> On-Call Alerting - Set to page the network on-call from 515pm to 7AM  
> the next morning.
> Escalation Alerting - Set to page everyone if critical level alerts  
> are not acknowledged within 60 minutes.
>
> Here's my issue, let's say a system goes down at 4:30PM and the  
> alert is generated and sent. If that problem is resolved AFTER the  
> active period for the alert, then the next morning when the daily  
> alert becomes active again, you get the resolution e-mail.

What would you desired behavior be? That clears are always sent to  
those who received the initial alert even if outside of the alerting  
rule's schedule?


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